Contact Center Software
Deliver
AI-Powered, personalized CX
Highest-ranked
Top-rated omnichannel contact center solution in the market according to analysts and customer reviews
Easy-to-Use & mighty
Enterprise class functionality with highest ease of use.
Highest Customer Satisfaction, Lower TCO
Bright Pattern guarantees the lowest TCO, the best ROI and the highest CSAT in the industry.
Omnichannel Communications
Deliver a smooth, customized, and effortless communication experience for customers and agents across various voice and digital channels.
Omnichannel Quality Management
Guarantee exceptional quality across all channels and interactions with the help of AI-driven omnichannel quality management capabilities
Bright Pattern Mobile
Empower every agent and employee with a robust mobile app that encompasses the capabilities of an omnichannel contact center at their fingertips.
CRM Integrations & RESTful APIs
Powerful out of the box integrations and RSTful APIs.
Easily connect your CRM system to Bright Pattern to personalize CX or bring omnichannel communication to your CRM desktop.
CRM Integrations
IT Service Management & ESM Integrations
Artificial Intelligence
Microsoft Integrations
Messengers
Workforce Management
Compliance
CRM Integrations
Effortlessly track customer journeys across all channels. Seamlessly integrate with any CRM provider or your own system of records.
Unified Agent Desktop
Enable seamless client communication throughout the entire customer journey with our omnichannel contact center solution.
Omnichannel Quality Management
Drive exceptional customer experiences and optimize call center performance with AI-driven OmniQM.
Mobile Ready
Donec rutrum congue leo eget malesuada. Quisque velit nisi, pretium ut lacinia in, elementum id enim. Vestibulum ac diam sit amet quam vehicula elementum sed sit amet dui. Mauris blandit aliquet elit, eget tincidunt nibh pulvinar a. Donec rutrum congue leo eget malesuada. Curabitur aliquet quam id dui posuere blandit.
Product Features
Analyze Customer Data
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec sed finibus nisi, sed dictum eros. Quisque aliquet velit sit amet sem interdum faucibus. In feugiat aliquet mollis. Etiam tincidunt ligula ut hendrerit semper. Quisque luctus lectus non turpis bibendum posuere. Morbi tortor nibh, fringilla sed pretium sit amet, pharetra non ex. Fusce vel egestas nisl.
Analyze Financial Data
Social
Secure
Connected
Analyze Customer Data
★★★★★
“Vivamus magna justo, lacinia eget consectetur sed, convallis at tellus. Lorem ipsum dolor sit amet, consectetur.”
★★★★★
“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec sed finibus nisi, sed dictum eros.”
★★★★★
“Quisque aliquet velit sit amet sem interdum faucibus. In feugiat aliquet mollis etiam tincidunt ligula.”
★★★★★
“Luctus lectus non quisque turpis bibendum posuere. Morbi tortor nibh, fringilla sed pretium sit amet. Aliquam sodales nulla dolor sed vulputate sapien.”
Get on Track
Join 28k+ users & teams
Vivamus suscipit tortor eget felis porttitor volutpat. Nulla quis lorem ut libero malesuada feugiat. Curabitur aliquet quam id dui
